Returns & Exchanges

At HEYSHAPE™, we want you to feel confident and comfortable in your own skin. If your purchase isn't the perfect fit, we offer a hassle-free 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all hygiene liners and tags are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.